James K.

  • Total activity 48
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Activity overview

Latest activity by James K.
  • James K. created an article,

    Text Templates

    One of the amenities of having SwitchUp Pro is having access to its great features including Text Templates! With Text Templates, you can save commonly-used responses, such as a greeting or invoice...

  • James K. created an article,

    Silence Line Notifications

    Sometimes you might only want to silence a single line's notifications but still receive calls and texts from another.  Do Not Disturb prevents all SwitchUp notifications, but Line Silencing gives ...

  • James K. created an article,

    Multi-Line (Multiple Phone Numbers)

    Need more than one phone number?  With a SwitchUp Pro subscription, now you can! Introduced in v2.0 - MultiLine allows you to have up to (3) SwitchLines.  Each SwitchLine has a distinct Home screen...

  • James K. created an article,

    Troubleshooting Incoming Calls

      Most issues with incoming calls can be resolved with a few steps: Ensuring Contacts and Notifications permissions are enabled Ensuring the SwitchUp Contacts are created  Ensuring the SwitchUp In...

  • James K. created an article,

    Changing Incoming Ringtone

    To update the incoming ringtone for calls to your SwitchLine you will need to do the following:   In SwitchUp tap the "Contacts" tab at the bottom of the screen Find the contact "SwitchUp Incoming ...

  • James K. created an article,

    Auto Reply

    The Auto Reply feature allows you to configure SwitchUp to automatically send text messages when a call or a text is received.  You can choose to enable Auto Reply for calls or texts or both calls ...

  • James K. created an article,

    Why is a different area code/number suggested?

    Many area codes have all of their numbers currently in use and there are no numbers available.  When this happens, the app intelligently suggests an area code that is in close proximity and has num...

  • James K. created an article,

    How do I update my payment method in the App Store?

    Since SwitchUp subscriptions are handled by Apple's App Store, all payments are made from the card linked to your Apple ID. To update your billing method on your iPhone, iPad, or iPod touch: Go to...

  • James K. created an article,

    Contact Support

    There are a couple of ways to get support for SwitchUp if you don't find the answers here in the help center. (Preferred) Via the app: In the app tap Settings > Support > Compose icon in the top r...

  • James K. created an article,

    Privacy Policy and Terms of Service

    Reference our Privacy Policy and Terms of Service for SwitchUp.