Quentin T.

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Activity overview

Latest activity by Quentin T.
  • Quentin T. created an article,

    Why Am I Not Receiving Notifications for Calls/Texts?

    Having trouble receiving notifications? Before reaching out to support, let's work backwards to figure out why. Here are the possible spots preventing you from receiving notifications:    Silenced ...

  • Quentin T. created an article,

    I Forgot My Email. What Should I Do?

    We all get forgetful sometimes; it happens to the best of us! So we heard you loud and clear by introducing "Forgot Login?" If you don't remember what email belongs to your account, we can send you...

  • Quentin T. created an article,

    Silencing Conversations

    We know how chatty some conversations can be. In SwitchUp 1.10.0, we would like to help you out with this by introducing Silence. With Silence, you can mute all call and text notifications for spec...

  • Quentin T. created an article,

    Call Forwarding

    In SwitchUp 1.10.0, we introduced call forwarding -- allowing you to send your SwitchUp calls to your office phone or your co-workers and have them deal with your calls when you have other things t...

  • Quentin T. created an article,

    Contacts

    In SwitchUp 1.9.0, we introduced contact groups to help you better organize the contacts you use solely for SwitchUp from the rest of your phone contacts. You'll see there's now 3 different contact...

  • Quentin T. created an article,

    Hide Message Previews

    We understand that sometimes you may not want people seeing your SwitchUp message previews. In SwitchUp, 1.9.0, we introduced the ability to hide your message previews!   To hide message previews: ...

  • Quentin T. created an article,

    Setting up a Passcode for your SwitchUp

    Sometimes, you don't want prying eyes accessing your SwitchUp; we get it. That's why we introduced a passcode security feature into the app, allowing you to access your SwitchUp app with a unique p...

  • Quentin T. created an article,

    Changing Group Chat Name

      In SwitchUp 1.8.0, we introduced group chats! With this feature, we are allowing users to customize group chats so they're more easily identifiable by changing group chat names.  To do so: Start...

  • Quentin T. created an article,

    How do I change my account number (the phone number linked to my SwitchUp account)?

    The account number linked to your account is the mobile number that SwitchUp rings when you receive a call through the app. In order to change this: First, go to Settings in SwitchUp. Go into the ...

  • Quentin T. created an article,

    Can I log into my SwitchUp account on another phone?

    When you set up your SwitchUp account, we linked your mobile phone number to your account so that phone calls sent to your SwitchLine would ring to your mobile device. Calls sent to your SwitchLine...